SHIVAM Repair Service for OMRON PLCs and Components

Whether your having a problem with Omron PLC or other Omron components New Electric can repair them for you.

At Shivam repair when a Omron PLC or other Omron component failure occurs we have a specific repair process:

PLC Repair receives a distress call from a customer
our database is searched for common faults and problem solutions
Assessment is made if field service is required
Faulty item is diagnosed in the field by shivam technician or customer
Part is received by us Electronic Repair Lab
Upon arrival the part is entered into the our database
Initial inspection is performed
Quote for repair and/or replacement is issued to the customer
Upon customer approval the repair commences immediately
Within hours initial diagnosis is issued by the  technician
Parts are procured and customer is notified of the repair status
Estimated repair time is relayed to customer
Repair completed
Static testing is completed
Dynamic testing if possible is completed
Our PLC programmer will test the hardware onsite to ensure it is functioning properly in its environment
All test results are logged and recorded into the database
Parts replaced and steps to repair are logged into the database
Part is cleaned, packaged and expedited to the customer
Part is reinstalled and field tested to the customer’s satisfaction
Upon signed approval an invoice is generated immediately bearing the customer’s PO number